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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nikki Robinson

November 3, 2025

5  out of  5
rating by Nikki Robinson
"I spoke with a young girl name Elzena. She was very kind and generous. She helped me in making the right choice of insurance. Please let Elzena know I truly appreciate her help."
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Debra Redmond

October 30, 2025

5  out of  5
rating by Debra Redmond
"What a wonderful experience talking with Zena. She was professional and very understanding of my concerns. She worked dillegently to resolve and answer my questions. Thank you for the exceptional customer service."
We responded:
"Thank you for the kind review. We are so happy she was able to help you and answer any questions!"
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monica banks

October 27, 2025

5  out of  5
rating by monica banks
"I met Zena at church yesterday and she explained to me what letter I needed for my PIP. I really appreciated her willingness to help me"
We responded:
"I'm so happy to hear that! Zena appreciates your thoughtful compliment."
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Darius

October 17, 2025

5  out of  5
rating by Darius
"Dena was so helpful. I really appreciate her."
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james shelton

September 28, 2025

5  out of  5
rating by james shelton
"Had a chance to go into the office to meet Zena. She was very pleasant and knowledgeable."
We responded:
"We are so lucky to have Zena at the office, Thank you for the thoughtful review!"
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Emma L

September 26, 2025

5  out of  5
rating by Emma L
"Abby was so helpful in this process! I had so many questions and she was so patient, making me feel at ease the entire time. She was quick to respond to all of my questions, and ensure i understood every aspect of this process."
We responded:
"We are so happy that Abby made the process go smoother! Thank you for the kind review."
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Morgan Girardi

September 26, 2025

5  out of  5
rating by Morgan Girardi
"Abby is so amazing!! She helped so much- couldn’t get a better experience"
We responded:
"We're very lucky to have Abby at our office, we appreciate you choosing to work with us!"
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Meagan Jamieson

September 26, 2025

5  out of  5
rating by Meagan Jamieson
"Abby was extremely helpful, flexible and understanding to help me find the most efficient plan for my situation."
We responded:
"We appreciate your kind review!"
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katie hayes

September 25, 2025

5  out of  5
rating by katie hayes
"Abby was extremely helpful and made the process so easy!"
We responded:
"We're so glad Abby was able to help you!"
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Michael

September 25, 2025

5  out of  5
rating by Michael
"Zena was very professional and I told I would call he back on my pay day for quote"
We responded:
"Thank you for the kind review! We appreciate you choosing to work with us."
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Breion Abernathy

September 25, 2025

5  out of  5
rating by Breion Abernathy
"Ms Zena was very kind, patient, and knowledgeable. She was a joy to work with. From our first call when I didn't understand why she needed the paperwork she was asking for she explained it to me and never once lost her cool. She was very professional."
We responded:
"Were so happy we were able to help clarify that for you! Zena is most definitely a joy to work with!"
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Carla Bullock

September 24, 2025

5  out of  5
rating by Carla Bullock
"My experience was great! Abby was very kind and professional. She's definitely an asset to State Farm."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Abby took great care of you. She really is a wonderful asset to our office. We appreciate you for choosing us!"
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Veronica Brewer

September 24, 2025

5  out of  5
rating by Veronica Brewer
"I spoke to Zena yesterday and was asking questions about auto insurance for my daughter. I appreciated her honesty and professionalism when she was explaining the mandatory coverage for Michigan auto insurance, especially the PIP portion. I am going to discuss what we talked about with my husband and call back for my daughter's auto quote. Ms. Zena is a great salesperson. I enjoyed speaking with her."
We responded:
"Thank you so much for your review! Were glad Zena was able to to assist and provide clarity. We look forward to helping with your daughters quote soon."
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Renee Ferreras

September 23, 2025

5  out of  5
rating by Renee Ferreras
"Great customer service, Lori Gardner did an amazing job to get the best car insurance rates for myself and my boyfriend"
We responded:
"We’re lucky to have Lorie on our team. Her knowledge and care shine through in every interaction. Thanks for sharing this Renee!"
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Kevin Turner

September 23, 2025

5  out of  5
rating by Kevin Turner
"Zena Pearson provided my mom with exceptional customer service. She was very knowledgeable and explored all available options to provide the best vehicle insurance rate for my mom's car."
We responded:
"Thank you Kevin! Zena takes pride in making sure every option is explored to find the right fit."
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John Bowen

September 22, 2025

5  out of  5
rating by John Bowen
"Very helpful!"
We responded:
"Glad to hear that John! We want every step to feel easy and helpful."
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Lawanda Alexander

September 20, 2025

5  out of  5
rating by Lawanda Alexander
"I had a very pleasant experience working with Lorie Gardner. She was very helpful and professional."
We responded:
"Thank you Lawanda! Lorie takes pride in making insurance clear and stress-free."
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Lexi Lex

September 20, 2025

5  out of  5
rating by Lexi Lex
"thank u lorie for being super helpful & saving me money!"
We responded:
"Appreciate this Lexi! Lorie’s all about helping people get the most value."
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Sandra Alcazar

September 20, 2025

5  out of  5
rating by Sandra Alcazar
"Lorie was amazing! Thank you so much for all your help and answering all my questions. I really appreciate it!"
We responded:
"So glad you felt taken care of Sandra! Lorie always goes the extra mile for our customers."
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Krystal Taylor

September 19, 2025

5  out of  5
rating by Krystal Taylor
"Very Professional and understanding of my needs"
We responded:
"Thanks Krystal! Listening first and finding the right fit is how we want every experience to feel."
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Marchett Smith

September 18, 2025

5  out of  5
rating by Marchett Smith
"Zena was instrumental in assisting my mom and I with choosing the best vehicle insurance. She provided several recommendations and took the time to review each option with us. I especially appreciated her kindness and professionalism."
We responded:
"Thanks Marchett! Zena will love hearing this, she takes pride in helping families find the right fit."
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dellondoe williams

September 17, 2025

5  out of  5
rating by dellondoe williams
"Zena was great. She made sure I had all the coverages I needed and did a great job explaining them to me."
We responded:
"Appreciate it Dellondoe! Zena is awesome at breaking things down and making insurance simple."
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Emily Foor

September 17, 2025

5  out of  5
rating by Emily Foor
"Scott Huson is a great agent to work with. The staff is also amazing and very helpful."
We responded:
"Thanks Emily! I think the team is pretty amazing too 😉 glad you felt the same."
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Peyton Lloyd

September 17, 2025

5  out of  5
rating by Peyton Lloyd
"Great to work with, agent was very friendly!"
We responded:
"Appreciate it Peyton! Friendly and approachable is how we like to do business. Call us or stop by anytime!"
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Carrie Swinehart

September 17, 2025

5  out of  5
rating by Carrie Swinehart
"Great agent and great staff with excellent customer service!"
We responded:
"Thanks Carrie! Great customers like you make it easy for us to give great service."